Purchasing new hardware and software or setting up your Internet and phone services can be time-consuming and a drain on your limited resources. While your IT is essential to your small business, it should save you time, not consume it. We can act on your behalf when dealing with third-party vendors such as ISP’s and software developers, so you and your staff can get to work on more important tasks.

Software

We know many of the business software programs that small businesses use to operate. We can help with the acquisition and implementation of new software, and resolve conflicts with new or old software.

Hardware

What’s the best system for your business needs – and how do you decide what to choose from the plethora of choices today? We can make recommendations and source new hardware to suit your specific needs. We help you avoid overspending and make sure you focus your IT dollars effectively.

Are you interested in this service? Please fill out the form and we’ll be in touch.

Frequently Asked Questions

We are looking at new software to run our production facility. How can you help us with this process?

There are many ways we can help. We can be present at all the meetings with the developer or their agent and lend our experience to the process. Sometimes what isn’t said in these meetings is more important than what is said. We can help you make an assessment of your needs in a software product and help you ask the right questions to make sure it is a good fit for you. We will also research the vendors reputation and reach out to their other customers for feedback if possible.

Do we have to buy our computer equipment from you?

No. Purchasing hardware from us is not required. If we can supply the hardware and save you time and money, we’re confident you would want us to but that is your decision. Our role is to help you choose the best hardware for your business needs

Our software developer says our computers are causing our software problems. Our computer supplier says everything is fine. Who is right?

This is a common complaint that we hear. Unfortunately for most businesses, software developers and computer suppliers simply don’t have the resources to troubleshoot what may be an issue isolated to your environment. Add to that a lack of knowledge of your network and its internal workings. At Reliable Technology Services we specialize in small business LAN environments and can usually isolate the problem quickly and work with the appropriate vendor to resolve the issue.